Dispatch run on phone calls and guesswork.
Every stop on one board. Every vehicle on the best route.
Pickups, deliveries and service calls arrive by email, text and phone, and someone works out who goes where in their head. SimpleStreets puts every stop on one board and suggests the plan, so your vehicles drive fewer miles.
Sound familiar?
The plan changes every time the phone rings.
Nobody is doing it wrong. There is just no single place where the day lives.
7:02 AM
Stops come in by email, text and phone, and nobody has the full list.
7:15 AM
Who takes which stop lives in the head of one dispatcher.
10:40 AM
Two vehicles drive past each other on the way to stops the other one was closer to.
1:20 PM
An urgent stop waits because nobody saw it come in.
Friday
You find out a plan was bad when the fuel bill and the overtime arrive.
Same vehicles, same stops
Planned by gut feel, or planned for you.
Switch between the two and watch the routes.
An example morning: 2 vehicles, 4 stops
Each vehicle drives across the map.
- The two routes cross twice
- Each vehicle works the other one’s side of town
- Nobody can see the whole plan
By gut feel: Unit 214 drives across the map to stops 3 and 4, near the other yard. Unit 108 drives across to stops 2 and 1. The routes cross twice.
Problem by problem
How SimpleStreets handles each one.
The problems from your day, and the part of SimpleStreets that takes care of each.
Problem: Stops arrive by email, text and phone
How SimpleStreets handles it: One board
Every stop goes on one board. Add them one at a time or import a whole spreadsheet.
Problem: The plan lives in one person’s head
How SimpleStreets handles it: Plan history
The plan is on screen for anyone to open, and every past plan is kept in history.
Problem: Vehicles cross town past closer stops
How SimpleStreets handles it: Route plans
Compare Balanced, Cheapest, Fastest and Green plans. Each stop is matched to a vehicle.
Problem: An urgent stop gets missed
How SimpleStreets handles it: Priority
Mark a stop urgent so it stands out, and filter the board by status to see what is still open.
Problem: Nobody knows where a stop stands
How SimpleStreets handles it: Status
Each stop moves from Pending to Assigned, In Transit and Delivered, and the times are saved as they happen.
Problem: A bad plan shows up on the fuel bill
How SimpleStreets handles it: Savings up front
See the miles, the drive time and the percent saved for each plan before you choose one.
What it costs
Guesswork is never free.
- Money
Extra miles on every route
A plan made by guesswork drives further than it needs to, and fuel pays for it.
- Time
The plan rebuilt every morning
The board gets redrawn by hand every time a stop changes.
- Risk
Late and missed stops
When a stop is not on the list, nobody goes.
- People
Everything rides on one person
When the dispatcher is out, so is the plan.
The fix
One board. One plan. Every vehicle.
Here is how SimpleStreets fixes it.
Step 1
Every stop on one board
Add stops one at a time or import a spreadsheet. Address, time window, priority and notes in one place.
Step 2
Compare the plans
Pick Balanced, Cheapest, Fastest or Green and see the miles, drive time and savings side by side.
Step 3
Choose one and keep it
Each stop is matched to a vehicle, and every plan is kept in history so you can switch back.
Service dispatch
Service calls, on the same board.
Not every stop is a delivery. Technicians and service vans have stops too, and they get planned the same way.
- Each service call is a stop with an address, a time window and a priority
- Notes for the visit, like the gate code or the part to bring
- Plan the day so each technician gets the calls near them
- Mark a call urgent so it stands out on the board
- Deliveries and service calls on one board, if you run both
In SimpleStreets
The whole day, on one screen.
Every vehicle gets its own color on the map, with the distance, the drive time and what the plan saves next to it.
See SimpleStreetsFrom whiteboard to one board.
What changes day to day.
The whiteboard morning
The SimpleStreets morning
Before: Stops scattered across email and texts
After: Every stop on one board
Before: A plan only one person understands
After: A plan anyone can open
Before: Guessing which vehicle is closest
After: Stops matched to vehicles for you
Before: The whiteboard redrawn every morning
After: Plans compared in a click
The apps that plan the day.
Quick answers
Can we bring in the stops we already have?
Yes. Import a spreadsheet of stops in one step, or add them one at a time.
Does it work for service calls, not just deliveries?
Yes. A service call is a stop like any other, with an address, a time window, a priority and notes. Plan the day for your technicians the same way you plan deliveries.
Do we have to use the plan it suggests?
No. You see the plans side by side and choose the one that fits the day.
Ready to see your fleet in one place?
Bring your questions and the tools you use today. We will show you how it all fits together.
